Make an Online Reservation

To make a booking, click on the link below and navigate to the date you need. You can add rooms, dates, and occupants as you step through the process.

This will allow you to book online with a credit or debit card. Please read through and understand our cancellation policy, below.

If you have any questions email us at info@roughandtumble.co.nz and we will assist you with the process.


    

Payment Policies

We accept payment by credit card using the above secure booking site.

Cancellations

Because we are a small business and cancellations affect us significantly, we apply the following strict cancellation policy:

Cancellations within 30 days of arrival date: 25% forfeit of the total booking price.
Cancellations within 7 days of arrival date: 50% forfeit of the total booking price.
Cancellations within 48 hours prior to arrival: 100% forfeit of the total booking price.

Other Ts & Cs
  • We are child friendly (although as we are in a deep bush environment and on a river, adults need to exercise commonsense supervision).
  • No pets are permitted in the lodge or on our surrounding 100 acres; the native birds cannot fend them off.  
  • Inside areas of the lodge and guest rooms are strictly non-smoking; ample outside spaces are available for smoking.
  • Use of our onsite recreational equipment (kayaks) is subject to guests' agreeing to basic safety and care requirements.



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